Privacy Policy

Alcyone Secure (“we”, “our”, “us”) provides data protection, technical audit, and DPDP compliance services. We are committed to protecting your personal data and handling it responsibly, transparently, and in accordance with the Digital Personal Data Protection Act, 2023 (“DPDP Act”).

By using our website or submitting a form, you agree to the practices described in this Privacy Policy.

1. Personal Data We Collect

When you contact us through our website, we collect:

• Name
• Email address
• Organization / Institution name
• Preferred call time
• Message or inquiry details

We do not collect financial information or sensitive personal data through this website.

2. Purpose of Collection

We process your personal data strictly for:

• Responding to your inquiry
• Scheduling a call or consultation
• Understanding your organization’s compliance needs
• Improving our services and communication
• Maintaining operational records and audit logs

We do NOT sell, rent, or trade your personal information with any third party.

3. Legal Basis for Processing (DPDP Act)

Your data is processed based on:

• Explicit Consent — provided when you submit any form on our website
• Legitimate Use — to respond to your inquiry as reasonably expected by you

4. How We Store and Protect Your Data

Your inquiry details are stored securely through:

• EmailJS (form delivery)
• Zoho Mail (encrypted email server)

Security Measures:

• HTTPS encryption
• Strict access control
• No unnecessary storage
• No third-party analytics tracking personal data
• Regular security review of API keys and integrations

5. Data Retention

We retain inquiry-related data for up to 90 days, unless required longer for compliance or legal documentation. After that, it is securely deleted.

6. Your Rights Under the DPDP Act

You have the right to:

• Request access to your data
• Request correction of any inaccurate data
• Request erasure of your data
• Withdraw consent at any time
• File a grievance

We respond to all requests within 72 hours.

7. Withdrawal of Consent

You may withdraw your consent by emailing: contact@alcyonesecure.in. After withdrawal, we will stop processing your data except where legally required.

8. Grievance Redressal

For any concerns regarding data handling, please contact:

Data Protection Officer
Alcyone Secure
contact@alcyonesecure.in

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page.